What Alexandria Homeowners Say About Our Work

Had a slow leak under the kitchen sink that I kept putting off. KNX came out the next morning, found the source in about 20 minutes, and replaced the corroded joint cleanly. No mess left behind, and the price was exactly what they quoted over the phone.

I booked them for a full bathroom fixture replacement — taps, showerhead, and towel rail fittings. They brought all the parts themselves after I described what I wanted. The whole job took about three hours and everything has been working perfectly for four months now.

We had a recurring drip from the bathroom ceiling that two other plumbers couldn't trace. The KNX technician spent time actually checking the pipes above rather than just patching the visible spot. Turned out to be a cracked elbow joint two floors up. Sorted now.

Called them for a routine maintenance visit before renting out my flat. They checked all visible pipework, tested the water pressure, and replaced a worn toilet valve. It felt like a proper inspection rather than a quick walkthrough. Worth scheduling annually.

The bathtub mixer tap had been stiff for months. KNX replaced the cartridge and resealed the fitting in under an hour. I was a bit worried the tile around it might get damaged, but they were careful and everything looks the same as before — just works properly now.

I manage maintenance for a small residential building in Alexandria, Egypt and KNX have handled several callouts for us now — a burst supply line, two separate leak repairs, and a fixture swap in the ground-floor unit. Response time has been consistent and the work holds up.